Tessa V. at Tmobile (Lenexa, KS) is one-of-a-kind

Having made a call on Sat, Mar 17 to T-mobile,  I was greeted by an enthusiastic customer service rep named Tessa V. Tessa (ID # 32733) was fantastic! I heard the smile in her voice and I could feel the warmth from her service. From start to finish of my call, she was perky, chipper and knew exactly what to do. It took Tessa very little time to resolve my problem and complete the call. Tessa definitely loves what she does and she conveys it. We need more Tessas in the workplace. She was awesome.