ExcellenteService gives you the consumer - a forum and opportunity to share with us your personal experiences of great customer service. Whether at the grocery store, hair salon, restaurant, dry cleaners, etc., we want you to share your stories.
Monday, October 17, 2011
Ebony Brown does it right at McDonald's - Store #911
On Saturday, October 16, I drove up to the drive-in at McDonald's located 6704 Chavez Ln in Forestville, MD and expected to be greeted by the typical monotone voice heard normally at most drive-ins, when to my surprise I was greeted by a friendly, pleasant and happy worker. Ebony Brown was gracious as she took my order, listened carefully and even had me to verify order by asking that I look at the screen. When I approached her window to make payment, she had a smile on her face and a pleasant disposition. We need more workers like Ebony to serve customers. I enjoyed my brief moment at McDonald's by my encounter with Ebony. If you're ever in the Forestville area, please request Ebony by name at the drive-in. She'll make your visit worth the trip.
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